Privacy Policy
This Privacy Policy explains how Valtriq ("we", "us") collects, uses, and safeguards information when you use our CRM application and website (valtriq.space).
Information we collect
We collect information you provide and information generated as you use the service:
- Account data — your name, email, username, and profile details.
- Workspace data — the CRM records you create, such as customers, contacts, deals, quotes, tasks, and files.
- Usage data — technical information like device, browser, and interactions, used to operate and improve the service.
How we use your information
We use your information to provide and maintain the service, authenticate you, power features you request (including AI-assisted drafting and summaries), send transactional notifications, provide support, and keep the platform secure. We do not sell your personal information.
AI processing
When you use AI features, the relevant record data is sent to our AI provider (Google Gemini) solely to generate the requested output. We do not use your workspace data to train third-party models. AI output is generated on demand and may be inaccurate; you are responsible for reviewing it before use.
Data sharing & subprocessors
We share data only with service providers that help us run the platform — including our backend/database host, email delivery provider, exchange-rate provider, and AI provider — under agreements that require appropriate safeguards. We may disclose information if required by law.
Data retention
We retain your data for as long as your account is active or as needed to provide the service. You may request deletion of your account and associated data at any time by contacting us.
Your rights
Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the email below.
Security
We use industry-standard measures to protect your data in transit and at rest. See our Security page for details. No method of transmission or storage is 100% secure.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by updating the “Last updated” date above.
Still have questions?
We're happy to help clarify anything here.
